Let's Get Visual: Four Tips for Using Photos to Engage With Your Customers
- Service Seo
- Jan 23, 2021
- 2 min read
It's a mantra you've heard repeated time after time: content is king.
While that is unfailingly true, it's important to remember that content is more than words on a page. There's good reason for the saying "A picture is worth a thousand words." Sometimes there's simply no better way to drive home a message, evoke an emotional response or bring your brand to life than through the impact of an image.
Here's how you can harness the power of photography to forge deeper relationships between your customers and your brand:
1. Just do it.
You're not a professional photographer. You don't have the thousands of dollars of equipment necessary to stage the types of perfectly polished shots you see on the pages of glossy magazines.
Don't sweat it. A modern smartphone or digital camera is all you really need to get started. Worry less about technology and technicalities and more about the effect you want to achieve.
There's no more important objective for today's marketer than establishing bonds of trust between your brand and your customers. And there's no easier, more efficient way to plant those seeds of trust than by pulling the curtain back and giving them a peek behind the scenes.
Tiffany & Co. is a high-end brand with high-dollar price tags to match. The company uses its Instagram account to share photos of its inner working with the world, showing that there's more inside that classic turquoise box than merely a status symbol.
2. Let your customers do the snapping.
These days, everyone walks around with a camera in their pocket. As such, mobile photo sharing has become an integral part of today's culture of the Web.
Let this trend work in your favor by putting your customers behind the lens generating great content that shines a spotlight on both your brand and the people who love it.
Warby Parker, an eyewear company based in New York City, invited their fans and customers to join them on a photo adventure through NYC called "Walk of the Town." Over 100 fans participated, resulting in nearly 700 photos generated and tagged with #warbywalk.
This is a fantastic marketing concept on two levels. First, what cooler way to showcase the company's unique, funky frames than against the backdrop of one of the world's most iconic cities for style and fashion? Second, consider the residual PR value that results from each of these 100 fans sharing their photos with their own followers and Facebook friends, who also likely commented on and shared them with their own circles in turn.
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